Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return the order for a full refund of the paid price.
However, return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
In addition, here are some Terms and Conditions to consider:
- Please note that “www.blanc9.com has 15 Day Returns Policy”.
- Refund for goods/merchandise is subject to inspection and checking by W team.
- Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
- Some special rules for promotional offers may override “ www.blanc9.com
- 15 Day Returns Policy.”
- Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
- Goods returned due to any manufacturing defect such as color bleeding shall be governed by the applicable warranty & guaranty as provided by Dash fashion Pvt Ltd
- This policy is applicable only for customers in India and we won’t be able to provide exchange, returns or refunds to our international customer due to prohibitive shipping cost.
For Debit Card and Credit Card transfers the time taken for refund depends majorly on the bank.
Banks will send aSMS to customers for credit amount of more than INR. 5000 only. In case your refund is less than INR. 5000, please check your bank account or credit card statement for confirmation.